When Al is writing an open letter to Google, I don’t think he had expect Google will send him pain relief.

Dear Google,

My head hurts. Almost everytime I log into an adwords account something has changed. I knew when I decided to enter the search marketing field over 5 years ago things would continually change. I found search engine optimization and paid search to be to interesting. I knew it would be a challenge to keep up with changes, but this is crazy.

[…]

Thank you,
Al

And then 10 days later, he found himself a mail from Google, inside the envelope, there’s a letter and the pain relief he requested.

This was sent by Googler Adam Lasnik, nice guy.

Dear Al,

I hope this helps you keep up with the many Adwords changes.

PS – You are reading the Inside Adwords Blog, right?

Al is asking for a vacation to California this time.