Google AdWords Live Support Chat
AdWords September 11th, 2007 - By Haochi
Search Engine Roundtable reports that Google AdWords now have an option to let you chat with one of their “specialists” online, in real time.
Google explains, “Google Live Support allows you to receive immediate response to your questions via a free online chat session with a Google AdWords representative. […] If we’re available, simply click the button labeled [Chat with a specialist now] to initiate a chat.”
According to Google Blogoscoped, “AdWords Specialists are available Monday - Thursday, from 7 a.m. to 7 p.m. PST (U.S.), or on Friday, from 7 a.m. to 6 p.m. PST (U.S.).”
It would be nice to see live support chat for other services as well, but we have to keep in mind that AdWords is their money-printing machine. :)
[screenshot by Philipp Lenssen, used under a CC-license]
September 11th, 2007 at 5:54 pm
> It would be nice to see live support chat for
> other services as well, but we have to keep
> in mind that AdWords is their money-printing
> machine
Hmm, they could display ads next to the support chat window :)
September 12th, 2007 at 4:57 pm
Not worth it*, unless they update the ads every time a message is sent/received. (so that they can provide more “relevent” ads for the “updated content”)
*one impression is ~1 cent, right?